Returns & Cancellation Policy

Returns

We accept returns within 15 days of delivery for products that are defective, damaged, or incorrect.
Please notify us of any issue within this period to remain eligible.

To be eligible for a return:

• Items must be unused and in their original packaging.

• A return request must be raised within 15 days of receiving the order.

• Returns are only accepted for items received in a damaged, defective, or incorrect condition.

How to request a return:

To initiate a return, please contact our customer support team at ask.smelfie@gmail.com with your order ID and details of the issue.

Return Cost

All eligible returns are processed free of cost. We do not charge any return fees.

Refunds

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be processed within 15 business days to your original payment method.

Contact Information

For any questions about this Returns & Cancellation Policy, please contact:

Smelfie
is owned & operated by
The Capitol Trading Company
GTIN: 36AANFT2629R1ZB

Address: Plot No 30, L.B. Nagar, Hyderabad – 500074
Customer Support: ask.smelfie@gmail.com
Phone: +91 9347867620